Despite my nervousness about sending my precious Tag Heuer in the post to a company that I found online, I have to say that the service was fantastic. Buoyed by the positive reviews on this site I sent an email to WRUK and received an immediate response. This excellent level of communication was maintained thoughout the process. The watch was returned within a week of me sending it in for a new battery and polish - despite the fact that this was over the holiday period. Very good service indeed and highly recommended.
Needed my wife's Tag watch battery replacing quickly before we went on holiday.
From the time I sent the watch recorded delivery to the time I received it back, complete with a new battery and a case polish, was less than a week.
Have previously used high street shops and had to wait 6 weeks.
Price was very competitive and communication from Mark exceptional.
I would highly recommend this company and service.
Not sure how old my ladies Tag is - bought it around 20 years ago and have worn it constantly since. Used to put it into local jewellers for battery replacement and also for repair when I managed to break the crown off. Yes, it was my own fault but after years of doing this easily, it became extremely difficult so I forced it with unfortunate consequences. I had it repaired so expected it to work easily but was shocked when, at the last clock change, crown was more unmanageable than before. Anyway, they wanted whole lot more to repair it this time - a rise of 40% after just over 6 months. When I contacted WRUK & got a reply from Mark, I couldn't even tell him which model my watch was but he figured it out from the model number engraved on the back and pointed out that it probably needed a full service after all that time. Seems obvious but my usual jeweller had never suggested it! Was given a price and sent it off to be informed that I needed an additional repair (bezel spring) but I was advised of this before work was started; gave the go ahead for this, a replacement crown and full service. I declined the offer of a polish as all this work was a little pricey (but not over the going rate). On receiving my watch, I was delighted that it is working perfectly and I can easily adjust the date/time. It also looks very shiny and clean so suspect it did get a bit of a polish. Was delighted work carried out within estimated time, Mark was happy to answer all my questions and informed me when my watch had been received. Was returned well packaged and had to be signed for. Saw earlier review about "luming" and agree this would be a good additional service.Will be happy to use again & recommend to others.
Originally I took my Tag to a local jewellers for a replacement battery, which they forwarded on to Tag Heuer. After 6 weeks I was notified that is would cost a staggering £245 as they claimed it needed the crown replacing. After reading reviews regarding Tag Heuer Repair and the fact that I knew my watch isn't that old I declined to have this work carried out.
After a web search I decided to send my watch to Watch Repair UK who quoted me a price of £45 for a replacement battery.
Mark kept me fully informed of the process, when watch was received, work completed and less than one week later my Tag arrived looking like a shiny new watch.
An excellent service from an honest company and one which I can highly recommend to friends and others.
Bought this TAG in Hong Kong the day before the change over to Chinese rule! it has had daily use and had picked up some scratches over 17 years. The battery needed changing and Mark offered a refurb at a very good price, the watch was returned looking almost new with anew battery, pressure tested, cleaned and polished, really very impressed with the work and the price charged. Will definitely be using this service whenever any watches need attention.
I can only reiterate what others have said before that this really is a first rate, reliable, value for money and trustworthy service that is provided by Mark and Watch Repair UK. The whole process is seamless and takes very little effort. Like others I was concerned at sending my TAG away but these fears were dispelled by being kept informed at each stage of the process. I am now reunited with my watch, delighted with the outcome and have no excuses for being late for appointments.
I found Watch Repair UK provided me a very fast email response to my initial enquiry and updates all the way through to confirming my watch was due to be returned by Special Delivery. I sent my watch for a new battery and re-seal on Thursday and had it back on Tuesday clean and shiny - Great!
The battery is guaranteed for 2 years which is better than anything else I had been offered.
I was a bit unsure about sending my watch off for repair rather than going to the High Street but I am glad I did.
I would recommend Watch Repair UK to anyone and I will use this company again.
Not much to say...sent my Breitling off (needed a new battery) and had it back all working within a week. Emails sent throughout for peace of mind and great value. Will definitely use again.
I discovered Watchrepairuk on the Internet and checked the reviews and although apprehensive sending an £1800 watch to a company that I did not know, I can not praise this company enough and would encourage anyone that has any doubts about this company to trust the reviews that have been posted and have 100% faith that your item will be safe and repaired to a fantastic standard. Marks communication was faultless and the watch looks like new at probably half the price you would pay if you took it to a jewellers for repair. I would have absolutely no hesitation recommending Watchrepairuk and if the occasion arises I would deffinately use them again. Once again thank you Mark for your fantastic service.
Having come to a dead end trying to get my watch repaired locally (Northern Ireland does not seem to have any watchmakers anymore) I came across Marks website and all the reviews I found here. My questions were answered swiftly and then I nervously posted off my watch, need not have worried as I got a email confirming its arrival the next day.
I knew he was busy and was not hopeful of getting it back before Christmas as the chronograph does not seem to be the easiest watch to work on. I got a email on Monday letting me know it was good to go and it's back on my wrist by Wednesday gleaming and minus the scuffs on the plexi glass that I was not expecting to be removed.
I could not be happier having experienced Tag direct service before were I send my watch of and a month later they send a additional work list that means it's normally cheaper to buy a new one and then 4 weeks later( if your lucky) you get your watch back I cannot rate watchrepairuk highly enough.
I will definitely recommend Mark to friends and family and I know we're I will be going in the future!