Testimonials

Watch Battery Replacement

We are proud of the excellent service we provide here at Watch Repair UK.

See what our customers have to say about our service.

 

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Great service on battery replacement
BobStarling

Just used Watch Repair UK for a battery replacement on my Tag Heuer watch. Great service with good communications throughout. Watch has come back looking really good. A minor problem with the reset of the stop watch has also been fixed without my asking at no additional cost. Good value too. Will definitely use them again.

BEST VALUE FOR MONEY AND GREAT SERVICE
Roy448

When my Tag Heuer watch broke I was rather despairing of some of the quotes I was given for repair. I went to Watch Repair UK as, firstly and most importantly I was offered the best price, but secondly because my emails were answered quickly and personally. There was not much in it between Watch Repair UK and one other repair company but the other company's impersonal manner and time taken to reply made it a no brainer.

My watch has just been returned to me in an absolutely pristine manner. It looks as good as new and I was given a new battery free of charge when my original one ran out during repair. I had actually only asked for a new crown on it so am very impressed that it has come back with the repair done, a new battery and also looks like it has had a bit of a makeover! The repair did not take long and communication was maintained throughout.

Very happy customer.

Fantastic Personal Service
neilsmyth

These guys provided some of the best service I have every had online and I've used a fe companies in my time. I sent an email and got a reply within 15 minutes! I was happy with the price and sent my Omega off for a battery replacement and was happy to receive an email confirming they had received it! I was even more impressed with how the watch came back, it looked like new and I'd only paid for a watch battery replacement! Thank you and I will be recommending you to my friends and family.

Omega Seamaster Refurbishment
freddie.ashmore

These guys are superb! I found them online and they gave me the best service, the fastest turnaround and best price.

I sent my Omega seasmaster off for a refurbishment as it was quite battered and scratched over time. At first I was wary about sending my prize watch off to a company via post I had not dealt with before or knew much about but I hadnt needed to be. I dealt with Mark who through my barage of questions to him was brilliant. He knew exactly what he was talking about and at all times was helpful and professional. He put my mind completley at rest and gave me a great service from start to finish.

I would 100% reccomend Watchrepair UK and will be using them myself again.

Finally needless to say my watch itself came back in almost new condition its amazing! Very Very happy

Omega Seamaster service
Mwil

What a great Company to deal with. I opted for the refurbishment service and was amazed at how my 14 year old Omega came back - it looked like a new watch again!
My watch was returned beautifully packaged within the time specified.
I will definitely use Watch Repair UK again.

TAG Heuer Kirium F1
Jamesrrundle

I was very nervous sending my TAG off in the post, but the service I have received has been excellent!
Mark kept me informed and confirmed that my watch had arrived, and the returned watch is stunning.
A full service and refurb at the fraction of the price quoted by the shop I originally bought the watch from 8 yrs ago.

I will definitely use Watch Repair UK again and would not hesitate to recommend them to my friends and family.

Top job Mark!

Longish turnaround (>1 month) but well worth it
marrow_79

I initially wanted to send my watch (TAG Link chrono) in for service, battery replacement and clean in April 2014 and that's when I initially spoke to Mark @ WRUK. I was offered a pretty good deal (half price cleaning) which was valid for April only. Due to personal stuff I was unable to send the watch in April and had to wait until October but, to my surprise, Mark still upheld the April discount! So far so excellent. Comms were overall very good, I was kept up to date, although I was informed half-way through the work that I would need to fork out near on £80 for additional part (pusher). In those situations I tend to get a little skittish as it feels like I'm over the barrel. Still, I had to pay only 50% for the cleaning so it all evened out in the end.

Now, for the watch - not in the worst shape but a daily wearer so pretty scuffed with a couple of proper battle scars on the bezel (deep enough for small bugs to make a home in). All of that buffed out pretty much clean, not sure how it is even possible but the face of the watch now looks virtually brand new. Bracelet was another sore spot with some severe wear - again, buffed out dead clean and looks phenomenal. Overall, the watch came back as-near-as-it-makes-no-difference in the same shape it was when first taken out of the box which actually got me a bit emotional.

If I had one suggestion for Mark and WRUK it would be to include re-luming in the price list. Lume on the TAG seems to be all out and I was hoping it could be re-applied on the face / bezel but WRUK do not offer this service at this point. Now, I speak from ignorance here as I do not know how much work this is, how feasible it is to do in the shop etc. but it would be a great addition to the list of services.

Overall very happy with the service, the watch looks like new and it actually works. Thanks very much to WRUK, would definitely recommend them and will use them again.

Expectations exceeded
Breanna148

Not sure how old my ladies Tag is - bought it around 20 years ago and have worn it constantly since. Used to put it into local jewellers for battery replacement and also for repair when I managed to break the crown off. Yes, it was my own fault but after years of doing this easily, it became extremely difficult so I forced it with unfortunate consequences. I had it repaired so expected it to work easily but was shocked when, at the last clock change, crown was more unmanageable than before. Anyway, they wanted whole lot more to repair it this time - a rise of 40% after just over 6 months. When I contacted WRUK & got a reply from Mark, I couldn't even tell him which model my watch was but he figured it out from the model number engraved on the back and pointed out that it probably needed a full service after all that time. Seems obvious but my usual jeweller had never suggested it! Was given a price and sent it off to be informed that I needed an additional repair (bezel spring) but I was advised of this before work was started; gave the go ahead for this, a replacement crown and full service. I declined the offer of a polish as all this work was a little pricey (but not over the going rate). On receiving my watch, I was delighted that it is working perfectly and I can easily adjust the date/time. It also looks very shiny and clean so suspect it did get a bit of a polish. Was delighted work carried out within estimated time, Mark was happy to answer all my questions and informed me when my watch had been received. Was returned well packaged and had to be signed for. Saw earlier review about "luming" and agree this would be a good additional service.Will be happy to use again & recommend to others.

TRUSTWORTHY
Annie48

Originally I took my Tag to a local jewellers for a replacement battery, which they forwarded on to Tag Heuer. After 6 weeks I was notified that is would cost a staggering £245 as they claimed it needed the crown replacing. After reading reviews regarding Tag Heuer Repair and the fact that I knew my watch isn't that old I declined to have this work carried out.

After a web search I decided to send my watch to Watch Repair UK who quoted me a price of £45 for a replacement battery.
Mark kept me fully informed of the process, when watch was received, work completed and less than one week later my Tag arrived looking like a shiny new watch.

An excellent service from an honest company and one which I can highly recommend to friends and others.

1997 TAG Heuer 2000 WK112
492Richardson

Bought this TAG in Hong Kong the day before the change over to Chinese rule! it has had daily use and had picked up some scratches over 17 years. The battery needed changing and Mark offered a refurb at a very good price, the watch was returned looking almost new with anew battery, pressure tested, cleaned and polished, really very impressed with the work and the price charged. Will definitely be using this service whenever any watches need attention.