I found Watch Repair UK provided me a very fast email response to my initial enquiry and updates all the way through to confirming my watch was due to be returned by Special Delivery. I sent my watch for a new battery and re-seal on Thursday and had it back on Tuesday clean and shiny - Great!
The battery is guaranteed for 2 years which is better than anything else I had been offered.
I was a bit unsure about sending my watch off for repair rather than going to the High Street but I am glad I did.
I would recommend Watch Repair UK to anyone and I will use this company again.
I can only reiterate what others have said before that this really is a first rate, reliable, value for money and trustworthy service that is provided by Mark and Watch Repair UK. The whole process is seamless and takes very little effort. Like others I was concerned at sending my TAG away but these fears were dispelled by being kept informed at each stage of the process. I am now reunited with my watch, delighted with the outcome and have no excuses for being late for appointments.
Bought this TAG in Hong Kong the day before the change over to Chinese rule! it has had daily use and had picked up some scratches over 17 years. The battery needed changing and Mark offered a refurb at a very good price, the watch was returned looking almost new with anew battery, pressure tested, cleaned and polished, really very impressed with the work and the price charged. Will definitely be using this service whenever any watches need attention.
Originally I took my Tag to a local jewellers for a replacement battery, which they forwarded on to Tag Heuer. After 6 weeks I was notified that is would cost a staggering £245 as they claimed it needed the crown replacing. After reading reviews regarding Tag Heuer Repair and the fact that I knew my watch isn't that old I declined to have this work carried out.
After a web search I decided to send my watch to Watch Repair UK who quoted me a price of £45 for a replacement battery.
Mark kept me fully informed of the process, when watch was received, work completed and less than one week later my Tag arrived looking like a shiny new watch.
An excellent service from an honest company and one which I can highly recommend to friends and others.
Not sure how old my ladies Tag is - bought it around 20 years ago and have worn it constantly since. Used to put it into local jewellers for battery replacement and also for repair when I managed to break the crown off. Yes, it was my own fault but after years of doing this easily, it became extremely difficult so I forced it with unfortunate consequences. I had it repaired so expected it to work easily but was shocked when, at the last clock change, crown was more unmanageable than before. Anyway, they wanted whole lot more to repair it this time - a rise of 40% after just over 6 months. When I contacted WRUK & got a reply from Mark, I couldn't even tell him which model my watch was but he figured it out from the model number engraved on the back and pointed out that it probably needed a full service after all that time. Seems obvious but my usual jeweller had never suggested it! Was given a price and sent it off to be informed that I needed an additional repair (bezel spring) but I was advised of this before work was started; gave the go ahead for this, a replacement crown and full service. I declined the offer of a polish as all this work was a little pricey (but not over the going rate). On receiving my watch, I was delighted that it is working perfectly and I can easily adjust the date/time. It also looks very shiny and clean so suspect it did get a bit of a polish. Was delighted work carried out within estimated time, Mark was happy to answer all my questions and informed me when my watch had been received. Was returned well packaged and had to be signed for. Saw earlier review about "luming" and agree this would be a good additional service.Will be happy to use again & recommend to others.
I initially wanted to send my watch (TAG Link chrono) in for service, battery replacement and clean in April 2014 and that's when I initially spoke to Mark @ WRUK. I was offered a pretty good deal (half price cleaning) which was valid for April only. Due to personal stuff I was unable to send the watch in April and had to wait until October but, to my surprise, Mark still upheld the April discount! So far so excellent. Comms were overall very good, I was kept up to date, although I was informed half-way through the work that I would need to fork out near on £80 for additional part (pusher). In those situations I tend to get a little skittish as it feels like I'm over the barrel. Still, I had to pay only 50% for the cleaning so it all evened out in the end.
Now, for the watch - not in the worst shape but a daily wearer so pretty scuffed with a couple of proper battle scars on the bezel (deep enough for small bugs to make a home in). All of that buffed out pretty much clean, not sure how it is even possible but the face of the watch now looks virtually brand new. Bracelet was another sore spot with some severe wear - again, buffed out dead clean and looks phenomenal. Overall, the watch came back as-near-as-it-makes-no-difference in the same shape it was when first taken out of the box which actually got me a bit emotional.
If I had one suggestion for Mark and WRUK it would be to include re-luming in the price list. Lume on the TAG seems to be all out and I was hoping it could be re-applied on the face / bezel but WRUK do not offer this service at this point. Now, I speak from ignorance here as I do not know how much work this is, how feasible it is to do in the shop etc. but it would be a great addition to the list of services.
Overall very happy with the service, the watch looks like new and it actually works. Thanks very much to WRUK, would definitely recommend them and will use them again.
I was very nervous sending my TAG off in the post, but the service I have received has been excellent!
Mark kept me informed and confirmed that my watch had arrived, and the returned watch is stunning.
A full service and refurb at the fraction of the price quoted by the shop I originally bought the watch from 8 yrs ago.
I will definitely use Watch Repair UK again and would not hesitate to recommend them to my friends and family.
Top job Mark!
What a great Company to deal with. I opted for the refurbishment service and was amazed at how my 14 year old Omega came back - it looked like a new watch again!
My watch was returned beautifully packaged within the time specified.
I will definitely use Watch Repair UK again.
These guys are superb! I found them online and they gave me the best service, the fastest turnaround and best price.
I sent my Omega seasmaster off for a refurbishment as it was quite battered and scratched over time. At first I was wary about sending my prize watch off to a company via post I had not dealt with before or knew much about but I hadnt needed to be. I dealt with Mark who through my barage of questions to him was brilliant. He knew exactly what he was talking about and at all times was helpful and professional. He put my mind completley at rest and gave me a great service from start to finish.
I would 100% reccomend Watchrepair UK and will be using them myself again.
Finally needless to say my watch itself came back in almost new condition its amazing! Very Very happy
I discovered Watchrepairuk on the Internet and checked the reviews and although apprehensive sending an £1800 watch to a company that I did not know, I can not praise this company enough and would encourage anyone that has any doubts about this company to trust the reviews that have been posted and have 100% faith that your item will be safe and repaired to a fantastic standard. Marks communication was faultless and the watch looks like new at probably half the price you would pay if you took it to a jewellers for repair. I would have absolutely no hesitation recommending Watchrepairuk and if the occasion arises I would deffinately use them again. Once again thank you Mark for your fantastic service.