Having come to a dead end trying to get my watch repaired locally (Northern Ireland does not seem to have any watchmakers anymore) I came across Marks website and all the reviews I found here. My questions were answered swiftly and then I nervously posted off my watch, need not have worried as I got a email confirming its arrival the next day.
I knew he was busy and was not hopeful of getting it back before Christmas as the chronograph does not seem to be the easiest watch to work on. I got a email on Monday letting me know it was good to go and it's back on my wrist by Wednesday gleaming and minus the scuffs on the plexi glass that I was not expecting to be removed.
I could not be happier having experienced Tag direct service before were I send my watch of and a month later they send a additional work list that means it's normally cheaper to buy a new one and then 4 weeks later( if your lucky) you get your watch back I cannot rate watchrepairuk highly enough.
I will definitely recommend Mark to friends and family and I know we're I will be going in the future!
From new my Tag Heuer Aquaracer automatic gained about 7-8 seconds per day according to the pips on the BBC. I thought this was acceptable as it is after all a mechanical watch. After full servicing at WRUK it now gives accuracy of better than 1 second per day. In addition the clasp has been tightened and now snicks into place nicely, a small 'war wound' has been addressed, and the casing has had a good polish. I could not be more pleased.
Excellent service fantastic communication would highly recommend.
Not only was the watch repair (Tag Heuer clasp) carried out quickly, but he determined that only the clasp needed to be changed and not the whole strap (as he had quoted for) which he honestly advised me; saving me £70.
I have just used this company for the first time when the battery in my Tag Heuer watch needed replacing & I have been absolutely delighted with the service I have received & the highly competitive pricing.
Mark, The Head Watchmaker, kindly emailed me to let me know the watch had arrived safely with him & also when the work was complete & the watch was to be posted back to me. After just 5 days the watch was returned to me, carefully boxed & packaged, new battery installed & nicely cleaned.
I will most definitely be using this company again for battery replacements/repairs & will be recommending them to all my family & friends.
A really impressive service, so pleased I decided to use Watch Repair UK.
Thank you Mark!
This is the second time I have sent my watch to this company. Originally I sent my wife's Breitling for a battery repair and a reseal, this came back within a week and was a third of the price she usually pays at Breitling. Last week I sent my Tag Aquaracer for a full service as this was losing time. I cannot recommend enough, the watch came back looking like a new watch! Really thank you very much for providing such an excellent service which is becoming rarer these days.
If you are in any doubt at all about this company Watch Repair UK..PLEASE PLEASE read the reviews on them and Mark,what a gentleman.I contacted Mark who is the head watchmaker from WRUK and from the start to finish he keep me informed from the minute he received my beloved watch to the minute i received my watch back on how the repair/service and full refurbishment of case and bracelet of my Tag Heuer CV2014 Was going.Like others on other reviews i was very apprehensive about sending a watch worth 3 and a half K,but after Tag quoting me 450pounds to service it and a polish which would take 6 weeks plus.I decide to send it to WRUK for a full refurbishment and service as the day and date had stopped but everything else worked.WELL all i can say is how glad i was i sent it to Mark from WRUK,The Watch is like NEW ,just like the day i bought it and as the service , 5stars and a years guarantee into the bargain and only took 12 working days for the whole process.!!!! I can't stop looking at the watch on how good it looks,A couple of pounds well spent..PLEASE PLEASE GIVE WRUK AGO...........Mark is Superb........
Not 1 for writing reviews normally but as i was as nervous/worried of sending off my tag heuer f1 as all the other reviews on here I thought IDE leave 1 as a recommendation of using watchrepairuk for your watch needs. After being quoted by tag heuer £385 for a replacement battery and replacent bezel I thought IDE contact this company and within hours IDE had a message and quote off mark the master watchmaker.he explained all work needed and breakdown of price...less then half the price of tag and I've now had the watch back within a week!!!
So....don't worry or panic about sending off your watch to these guys.i took a gamble and I'm glad I did as I now have my tag back on my wrist.
Expect more work guys as I've now recommended you to 3 of my friends and neighbours already!!! ;-)
As others have pointed out , i was apprehensive regarding sending my 10 year old Tag Carrera to a repair specialist on the internet based upon reviews from this site
My watch was not in great condition having a pusher missing , bezel damaged and hundreds of surface scratches on both case and bracelet
I requested a fully service and refurbishment (approx. half price that my local jeweller quoted)
My watch arrived back with me today
To summarise all i can say is its indistinguishable from New
Mark was great to deal with and i would highly recommend "watchrepairuk" to anyone
Despite my nervousness about sending my precious Tag Heuer in the post to a company that I found online, I have to say that the service was fantastic. Buoyed by the positive reviews on this site I sent an email to WRUK and received an immediate response. This excellent level of communication was maintained thoughout the process. The watch was returned within a week of me sending it in for a new battery and polish - despite the fact that this was over the holiday period. Very good service indeed and highly recommended.